OliveTree Home uses dropshipping so we can offer you such a great selection. Returns must be made within 21 days from the Delivery Date listed in tracking, unless otherwise indicated on the item page. Some items are Final Sale and not returnable and will be indicated on the item page.
If you are ordering a Gift, please inspect the purchase immediately upon receipt, as return times are not extended.
All returns must be in unused, original condition. Fabric items must be unwashed. All items must be returned in their original packages and all included materials must be returned intact with the item. Please keep the shipping box until after the policy time period has expired.
Please Contact Us to request a RMA # and return address. Please be sure to include the reason for the return. Returns shipped without an RMA # cannot be processed.
Customers use their own preferred shipper for their return. In some instances of returning multiple items, if the items come from different vendors, they will need to be returned separately. Return shipping fees are not reimbursed on regular returns, as we do not deduct the 20% restocking fee we pay for each item from your refund.
Late return requests can be denied for any reason.