Standard shipping is Free on Orders of $60.00 or more.
Items that cost over $60.00 are marked as Free Shipping as a reminder. Items under $60.00 will ship free if the entire order sub-total is $60.00 or more, unless they are marked Free Shipping. Some items that cost less than $60.00 are marked free shipping and these are not combinable with promotion codes.
Please note we do not ship to PO Boxes or Hotel Guests. If your town does not offer USPS home delivery, please consider shipping to your workplace or choosing expedited shipping on eligible items.
Standard Shipping fees:
$1.00 – $59.99= $6.95
$60.00 – $1,999.99= FREE*
$2,000.00 and up= $250.00
Expedited Shipping Fees:
$1.00 - $49.99= $15.00
$50.00 - $99.99= $45.00
$100.00 - $199.99= $87.00
$300.00 - $474.99= $200.00
$475.00 -$2000.00= $300.00
$2001 and up= $400.00
*Orders shipped to Alaska, Hawaii, and Puerto Rico will have increased shipping fees & shipping times and are not eligible for free shipping promotions.
What are the Shipping Time Frames?
Standard Shipping is 4-8* business days.
Expedited Shipping is 2-3* business days.
Large item delivery is done by freight service and you will be contacted to arrange a delivery time for when you will be home. This may extend the time frame if you are only available certain days/times.
* After processing. We recommend you pay with Paypal for faster processing times. Weather delays will be listed on the carrier website. The safety of the carrier driver is of utmost importance.
If your package is delayed due to unavoidable weather conditions, an incorrect address that caused a forward or return to sender, or a requested order change, a shipping fee refund will not be provided.
Where is my order?
We appreciate your order! Credit card and Amazon Pay orders will ship within 2-3 business days and Paypal payment orders will ship in 1-2 business days, unless noted on the item page.
Orders placed after 12 noon Est will start to process the next business day. Orders placed after 12 noon EST on Friday will not process until Monday (unless that Monday is a bank holiday). Custom orders require a longer processing time and will be indicated on the item page. Business hours do not include Friday after 12 noon EST, Saturday, Sunday, or Bank Holidays.
You will receive an email with the tracking # for your shipment. Please allow at least 24 business hours for the tracking to update.
If your order ships in multiple shipments, you will receive more than one email with the tracking # of each shipment.
How will my order ship?
Orders may ship UPS, UPS Surepost, Fedex, Fedex Smartpost, or USPS. Our partner vendors choose the shipping carrier and method.
For large/heavy items, see below.
Please watch the tracking if a signature is noted to be needed to be sure someone over 18 is available.
Please note we do not ship to PO Boxes or Hotel Guests. If your town does not offer USPS home delivery, please consider shipping to your workplace or choosing expedited shipping, if available.
Large item/ Furniture Delivery
Very heavy or large items, such as furniture, are Curbside only. This means the item will be delivered outside and not inside your home. You must open the package and inspect your order while the driver is present, so you may report any damage to the shipping box/container and/or any damage to the item to the driver immediately.
Note any damages on the delivery receipt and refuse the shipment. If the damages are not noted on the delivery receipt, the recipient will be responsible for filing a claim with the carrier. If you cannot open the package in front of the driver, take pictures of the box and/or packaging before opening it. All damages must be documented and photos taken of the packaging to get any type of shipping claim and reported by email within 24 hours of receipt.